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group bookings

the challenge was to discover ways to support small groups —the family picnics, girl-get-aways, the soccer club—with more personalized experiences.​

contributions

discovery

secondary research

prototyping

lightweight user testing

Guest Check-in page
Family Event Landing Screen
montage of family images
bar scene

preliminary research revealed that guests often stay at Marriott for their kids' clubs. groups wished to be recognized as a group, be able to differentiate these reservations from other trips, and see itineraries.​
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this concept customized an experience to enable management, scheduling and communication between organizers and attendees.​

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